By accessing and using ProtonVPN services, you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.
ProtonVPN grants you a limited, non-exclusive, non-transferable license to use our VPN service for lawful purposes only, in compliance with all applicable laws and regulations.
ProtonVPN is provided on an "AS IS" and "AS AVAILABLE" basis. We make no warranties, expressed or implied, regarding:
While we strive to maintain 99.9% uptime, we cannot guarantee uninterrupted service due to factors beyond our control.
In no event shall ProtonVPN, its owners, operators, or employees be liable for any indirect, incidental, special, consequential, or punitive damages arising from:
Our total liability shall not exceed the amount you paid for the service in the past 12 months.
ProtonVPN uses industry-standard security, but you must choose a strong, unique password. We cannot reset lost passwords without email verification.
You agree to use ProtonVPN only for lawful purposes. ProtonVPN reserves the right to suspend or terminate accounts that:
We offer a full refund within 30 days of purchase if you're not satisfied. Refunds are processed within 5-7 business days after cancellation.
You can cancel your subscription anytime through your account settings. Cancellations take effect at the end of your billing period.
ProtonVPN reserves the right to:
We will not reduce service quality or remove core features without significant notice.
All content, code, design, and software are the exclusive property of ProtonVPN or its licensors. You may not:
ProtonVPN is open-source where applicable. See our GitHub for open-source licensing details.
ProtonVPN may include links to third-party websites. We are not responsible for:
Your use of third-party services is governed by their terms and privacy policies.
ProtonVPN may terminate or suspend your account:
These Terms of Service are governed by the laws of Switzerland. Any legal action or proceeding shall be conducted exclusively in Swiss courts.
Before initiating legal action, we request that you attempt to resolve disputes through our support team. We are committed to resolving issues fairly and promptly.
ProtonVPN reserves the right to modify these terms at any time. We will notify users of material changes via email or website notice. Continued use constitutes acceptance of updated terms.
If any provision of these terms is found to be invalid or unenforceable, that provision shall be severed, and remaining provisions shall remain in full force.
For questions about these Terms of Service:
By using ProtonVPN, you acknowledge that you have read and understood these Terms of Service.